The second-hand marketplace Users Voice Displeasure Regarding Sizing Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with other platforms.
The platform has recommended to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Changes
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.